Refund policy

We want you to be completely satisfied with your Bay Golf Company purchase. If something isn’t right, we’re happy to help.

30-Day Returns Eligible items may be returned within 30 days of delivery.

Return Eligibility

To be eligible for a return, your item must be:

  • Unused and in its original condition
  • Returned with the original packaging
  • Purchased directly from Bay Golf Company

How to Start a Return

To request a return, please contact our customer service team and include your order number and reason for the return.

Once your request is received, we’ll provide instructions for returning your item.

Refunds

Once we receive and inspect your return, we’ll process your refund to your original payment method.

Approved refunds are typically processed within 7–10 business days. Your bank or credit card provider may require additional time for the refund to appear on your account.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible so we can make it right.

Questions?

If you have any questions about a return or refund, please contact our customer service team. We’re happy to help.